Fake Sample Exchange staff are calling
Customers report callers posing as support staff and asking them to move funds to a so-called safe wallet. A real exchange will not ask that.
Example Recovery Service targets victims
It approaches people who already lost crypto and promises to trace funds for an upfront fee. Treat offers like this as a second scam.
What to do now
- Don’t pay any upfront fee.
- Don’t share your seed phrase or connect your wallet.
- Report the contact to the platform and the authorities.
Are you affected?
You may be a target if a stranger offers to recover your crypto after you posted about a loss.
Ignore messages offering a fix, a refund or a recovery service. Never share your seed phrase or private key.
Confirmed
- The service approaches people in public forums after they post about losses.
Claimed
- Victims say they paid fees and received nothing.
Unknown
- Who runs it, and how much has been lost.
What happened
Several people described the same approach in forum posts during September.
Update log
1 Oct 2026, 08:00 UTC: Latest update to this sample report.
Sources
[The Editor links primary sources here before publication.]
Disclosures
[AI use, holdings and commercial relationships are shown here.]